{"id":9562,"date":"2025-05-30T18:24:58","date_gmt":"2025-05-30T16:24:58","guid":{"rendered":"https:\/\/toppikpolska.pl\/skundu\/"},"modified":"2025-11-28T13:49:25","modified_gmt":"2025-11-28T12:49:25","slug":"skundu","status":"publish","type":"page","link":"https:\/\/toppikpolska.pl\/lt\/skundu\/","title":{"rendered":"Skund\u0173"},"content":{"rendered":"\n<p> <\/p>\n<div class=\"\">\n<h1>Kaip pateikti skund\u0105 &#8222;Toppik Polska&#8221; internetin\u0117je parduotuv\u0117je<\/h1>\n<p> <\/p>\n<p>Pateikdami skund\u0105 internetin\u0117je parduotuv\u0117je, turite teis\u0119 pakeisti prekes, jas taisyti, jei prek\u0117s yra defektas ar nesilaikoma sutarties. Toliau rasite i\u0161sam\u0173 vadov\u0105, kaip s\u0117kmingai pateikti skund\u0105. <\/p>\n<p> <\/p>\n<h2>Skund\u0173 nagrin\u0117jimo procesas<\/h2>\n<div class=\"steps\">\n<div class=\"step\">\n<h3><img decoding=\"async\" src=\"https:\/\/toppikpolska.pl\/wp-content\/uploads\/2025\/04\/kontakt.png\" alt=\"Susisiekite su klient\u0173 aptarnavimo tarnyba\" width=\"25\"\/>  1 veiksmas: susisiekite su skund\u0173 skyriumi<\/h3>\n<p>Pirmiausia susisiekite su klient\u0173 aptarnavimo tarnyba. Mielai suteiksime jums vis\u0105 reikaling\u0105 informacij\u0105. <\/p>\n<p>Tai galima padaryti:<\/p>\n<ul>\n<li>El. pa\u0161tas: <a style=\"text-decoration: none;\" href=\"mailto:reklamacje@rokoko.com.pl\"> <strong>reklamacje@rokoko.com.pl<\/strong><\/a><\/li>\n<li>Telefonu: <a style=\"text-decoration: none;\" href=\"tel:228719419\"><strong>22 871 94 19<\/strong><\/a>. Telefonas pasiekiamas nuo pirmadienio iki penktadienio nuo 8:00 iki 16:00 val <\/li>\n<li>Lai\u0161ku Pardav\u0117jo adresu: Hair Partners Sp.z.o.o., ul. Szaser\u00f3w 38, 04-306 Var\u0161uva <\/li>\n<\/ul>\n<\/div>\n<p><\/p>\n<div class=\"step\">\n<h3><img decoding=\"async\" src=\"https:\/\/toppikpolska.pl\/wp-content\/uploads\/2025\/04\/wypelnij-formularz.png\" alt=\"Skundo forma\" width=\"24\"\/>  2 veiksmas: u\u017epildykite pretenzijos form\u0105<\/h3>\n<p>Kruop\u0161\u010diai u\u017epildykite j\u012f nurodydami:<\/p>\n<ul>\n<li>B\u016btini kontaktiniai duomenys, t. y. vardas, pavard\u0117, \u012fmon\u0117, mokes\u010di\u0173 mok\u0117tojo kodas, korespondencijos adresas <\/li>\n<li>Sutarties sudarymo data ir u\u017esakymo numeris<\/li>\n<li>I\u0161sami informacija apie preki\u0173 defekt\u0105<\/li>\n<\/ul>\n<p><strong>Galite naudoti paruo\u0161t\u0105 <a style=\"text-decoration: none;\" href=\"https:\/\/toppikpolska.pl\/wp-content\/uploads\/2025\/11\/Reklamacijos-forma.pdf\" rel=\"noopener\">FORM\u0104.<\/a><\/strong><\/p>\n<\/div>\n<div class=\"step\">\n<h3><img decoding=\"async\" src=\"https:\/\/toppikpolska.pl\/wp-content\/uploads\/2025\/04\/przeslij-towar.png\" alt=\"Gr\u012f\u017eti\" width=\"25\"\/>  3 veiksmas: \u012fkelkite prekes<\/h3>\n<p>I\u0161si\u0173skite siunt\u0105 su reklamuojamomis prek\u0117mis. \u012esitikinkite, kad tinkamai pritvirtinote ir pristatykite nurodytu adresu. Nepamir\u0161kite i\u0161saugoti siuntimo \u012frodymo.  <\/p>\n<ul>\n<li>Plauk\u0173 partneriai Sp.z.o.o.<br\/>Skund\u0173 skyrius<br\/>avilys. Szaser\u00f3w 38<br\/>04-306 Var\u0161uva <\/li>\n<\/ul>\n<\/div>\n<p><\/p>\n<div class=\"step\">\n<h3><img decoding=\"async\" src=\"https:\/\/toppikpolska.pl\/wp-content\/uploads\/2025\/04\/decyzja.png\" alt=\"Skund\u0173 nagrin\u0117jimas\" width=\"25\"\/>  4 veiksmas: palaukite sprendimo<\/h3>\n<p>\u012e j\u016bs\u0173 skund\u0105 atsakysime ne v\u0117liau kaip per 14 dien\u0173 nuo jo gavimo dienos.<\/p>\n<\/div>\n<\/div>\n<p> <\/p>\n<h2>K\u0105 daryti, jei skundas atmetamas?<\/h2>\n<p>Jei atmesime j\u016bs\u0173 skund\u0105, turite teis\u0119 pateikti apeliacij\u0105 su m\u016bs\u0173 sutikimu.<\/p>\n<div class=\"contact\">\n<p><strong>Jei turite koki\u0173 nors abejoni\u0173, susisiekite su m\u016bs\u0173 skund\u0173 skyriumi!<\/strong><\/p>\n<\/div>\n<\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kaip pateikti skund\u0105 &#8222;Toppik Polska&#8221; internetin\u0117je parduotuv\u0117je Pateikdami skund\u0105 internetin\u0117je parduotuv\u0117je, turite teis\u0119 pakeisti prekes, jas taisyti, jei prek\u0117s yra defektas ar nesilaikoma sutarties. Toliau rasite i\u0161sam\u0173 vadov\u0105, kaip s\u0117kmingai pateikti skund\u0105. Skund\u0173 nagrin\u0117jimo procesas 1 veiksmas: susisiekite su skund\u0173 skyriumi Pirmiausia susisiekite su klient\u0173 aptarnavimo tarnyba. Mielai suteiksime jums vis\u0105 reikaling\u0105 informacij\u0105. Tai galima [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9562","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Skund\u0173 - Plauk\u0173 skaidulos, keratinas, stor\u0117jimas \u2014 Toppik Lietuva<\/title>\n<meta name=\"description\" content=\"Skund\u0173 skyrius | Kaip teisingai prane\u0161ti apie skund\u0105 d\u0117l &quot;Toppik&quot; parduotuv\u0117je \u012fsigyto produkto? | Skundo forma\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/toppikpolska.pl\/lt\/skundu\/\" \/>\n<meta property=\"og:locale\" content=\"lt_LT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Skund\u0173 - Plauk\u0173 skaidulos, keratinas, stor\u0117jimas \u2014 Toppik Lietuva\" \/>\n<meta property=\"og:description\" content=\"Skund\u0173 skyrius | Kaip teisingai prane\u0161ti apie skund\u0105 d\u0117l &quot;Toppik&quot; parduotuv\u0117je \u012fsigyto produkto? 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